Welcome to Cygnet North East (formerly Cygnet Careers).

We empower our clients to be the best version of themselves and we do this through counselling, employment support, meditation and reiki. We work with clients from all walks of life, in particular with people who have disabilities and health conditions and we have a particular interest in working with people with neurological conditions and acquired brain injury. We work with other client groups too and have vast experience of working with people from a range of different backgrounds.

We work with people through outplacement support, through funded projects and, if you’re not eligible for our funded work you can self fund our services too.

For current projects please see further down the page.

Brain injury may be acquired from having a stroke, a car accident, a drug or alcohol issue or through a brain tumour. However you acquired your brain injury we know how frustrating it can be when people don’t understand what you’re experiencing. After all, you can’t tell by looking that there is anything wrong with you. But your personality has changed, you might find it more difficult to remember the right words. You will be experiencing fatigue, where you feel like you haven’t got any energy left. You probably have trouble getting motivated to go to the shops and when you finally get there you may feel overwhelmed with all the people and noise there. We can work with you to find strategies to overcome and minimise these feelings. We will understand what you are going through and we will believe you when you say you’re struggling.


You might be the carer of someone with a brain injury. This can be a frustrating and baffling time for you too. You probably don’t understand what has happened to your loved one. We can help you understand and can work with you to help you make sense of whats happened and to learn how best to deal with your loved one.

Looking for Work

It can be difficult to be successful in getting a job, particularly when you haven’t applied for anything in a long time or you’ve had a change in your health since last time you applied. We can provide you with the help you need to not only be successful and be offered the job, but we can be your critical friend. We will give you timely and honest feedback about your application and help you put together a CV that stands out. We are not a CV writing service though – we work with you to help you produce the best CV you can, but we believe you will be more successful if you write your own CV with our input rather than doing it for you.

Emotional Support

We will give you emotional support – we will be your biggest supporter and help you overcome those self defeating thoughts, give you tips to overcome the interview nerves and help you identify what makes you the best person for the job. If you have a health condition that makes it difficult to manage work, we will help you to identify a suitable job and support you to ensure that your employer is aware of all the help they can get to make reasonable adjustments. You can find more information about our work and how we can help on our careers page.

Healthy Mind

We recognise the need to maintain a healthy mind and can support you through our counselling, meditation and reiki services to reach this goal. Choose the service that’s right for you. Talking therapies are a great way of processing your thoughts and feelings and untangling that confusion. Some people prefer not to have to share their innermost secrets and that’s why we also provide reiki and meditation, for those times when you don’t want to talk about it but you need some help to feel relaxed and unwind. You can find out more information on our Cygnet Serenity page.

Home Care

Our home care service is coming soon. We are due to launch our care, shopping and housework service for people who either don’t have time, money or need a little bit of help to keep on top of the domestics due to a health condition or disability. If you have any feedback about what you would like to see please get in touch with us as we would love to hear from you.

About Cygnet

We began back in November 2014, when we set out on our new venture because Kelly was looking for more from her career. She spent many years working in the voluntary sector supporting various client groups from a wide range of backgrounds. Following a number of redundancy situations and wanting to progress her career, she set up Cygnet – originally named Cygnet Career Counselling Ltd, that name didn’t last long though as it was a mouthful and a bit American! In May 2017 Cygnet North East Ltd was formed – a company limited by guarantee to allow us to work with the clients we want to work with more easily through funded projects.

Kelly encouraged her husband Ian to be a director of the company right at the beginning as she knew his skills would be beneficial to Cygnet. Later, Kelly worked on a festival called Under the Dome and met Steve who has a much better head for figures than her and brings that help to the company. We also have help from a couple of volunteers – one is Marie, who Kelly met when she worked at Age UK North Tyneside on the Back on Board project. We also have Lisa, who Steve and Kelly facilitated a social enterprise networking event with.

We work with many different people who are experiencing dissatisfaction with their work or their mental health or both and we have an interest in working with people with brain injury. Life after brain injury can be tricky but we like to look at what you can do not what you can no longer do and inspire your rehabilitation, which can be difficult but can be done with the right help and support.

Social Enterprise

We don’t like the term Not-For-Profit, as we think all organisations need to make a profit in order to best support the aims and objectives of their work, so we are for profit, but for our members and users not for our shareholders or directors.


We do pay people for the work they provide as well as working with volunteers. If you would like to volunteer or would like to get involved in some other way, please get in touch here.




We have been commissioned by Big Local Central Jarrow to work with residents to support them into work, education, training and volunteering.  Anyone aged 16+ can benefit from this funded project if you must live in the Jarrow area.  You can be a student, working insecure hours, unemployed or economically inactive (have a pension or claim sickness related benefits including ESA or PIP). To make an appointment contact Kelly here.




We have been commissioned by LA7 Community Grant to deliver an employability project in Blyth for lone parents.  The project will include peer support, one to one advice and guidance and group sessions covering confidence, barriers to work, motivation, job search, CV’s and interview techniques and a moving on session.  For more information contact Kelly here.